Shipping and FAQ
Shipping Information
How are your orders shipped?
All your orders are delivered to your address quickly and safely through reliable cargo companies.
How Much Are Shipping Fees?
We offer free shipping on purchases over a certain amount. You can check our product pages or campaign sections for details.
How Long Is The Delivery Time?
Your orders are usually shipped within 1-3 business days. Delivery time varies between 2-7 business days depending on your location.
How Can I Track My Cargo?
When your order is shipped, a tracking number will be sent to you via SMS or email. You can track the current status of your cargo with this number.
Address Change or Cancellation
You can notify our support team of your address change or cancellation requests before your order is shipped.
Frequently Asked Questions (FAQ)
1. Is the product under warranty?
Yes, ErgoLift products are covered by the manufacturer's warranty and we provide support in case of quality issues.
2. How to return a product?
You can request a return within 14 days after receiving the product. You can review the return policy for return conditions and process.
3. Are the products original?
As ErgoLift, we only offer original products that meet quality standards.
4. What should I do if I have a problem with my order?
Our support team is ready to assist you. You can reach us by phone at 0530 731 42 61.
5. What are the payment options?
Credit card and debit card options are available.